Valentine & Kebartas proud to be a collection agency with a difference. On their site identifies which began with three employees in 1994 and grew to over 400 employees with offices in Massachusetts, Idaho and Florida and the country of Panama.
They vow to make a difference from other collection agencies through their commitment to customers. They show an impressive list of clients and industries they serve. Is your website easy to navigate andhas a link available where I asked to speak with a representative about your delinquent accounts.
Complaints
The Better Business Bureau (bbb.org) gives Valentine and Kebartas, Idaho office a score of F. This is partly because there is insufficient information to assess and identify a 17 because complaints against, 10 of them have probably not been responded at the time of review.
The Massachusetts agency has a rating of C. Witha record of 112 complaints in the last 36 months and of these 44 were in the last 12 months. Of the 112, sixty percent of the loans were related to billing or collection problems. This is not surprising, given that Valentino and Kebartas are a collection agency.
Harassing phone calls and bad manners are just some of the complaints posted on complaintsboard.com. The Agency's mandate is to collect on debt for their clients. Remember that commissioned and agentspaid a portion of the proceeds collected. This is what moves them. With the desire to collect and store, they paid are determined to get the bad loans.
Often the questionable practices of intimidation are used to withdraw cash from dry. Threats and harassment are common techniques used to try to pull money from debtors. There are rules and regulations of contacts and phone calls. You can not, you do not contact after 8 clock and repeated appeals allowed. There are threats,to name names, it means you are lying, and other tactics as a threat to seize wages and attachment objects.
Things to do
If this happens and you are at the end of a series of calls from a collection agency, then you need to write a "cease and desist letter to collection agency. It must be sent by registered and signed, have accepted it. This is important to have a signature, so not in a position to say "I am the" type of thing before.
Example letters canare obtained with a simple search on the Internet and in the meantime, debtors should be the order of the Fair Debt Collection Act, one of the "Do's and Don'ts" of the collection, and what rights those who need money for debt collectors and creditors original handle.
